Privacy Policy

Seraph Industries Ltd ("we", "us") is registered in England & Wales, company number 12636879. This policy explains what personal information we collect through this website and how we use it.

What we collect

When you contact us through the form on this site or by email or WhatsApp, we collect the details you provide: your name, business name, email address, phone number, and the content of your message.

How we use it

We use your details to respond to your enquiry and, if you become a client, to deliver our services. We do not sell your information, and we do not share it with third parties except the service providers we use to run our own systems (such as email hosting and messaging providers), who process it on our behalf.

How long we keep it

We keep enquiry details for as long as needed to handle your enquiry and for a reasonable period afterwards. If you become a client, we keep records for the duration of our engagement and as required by law.

Cookies and advertising

We use the Meta (Facebook) advertising pixel to measure how well our adverts work and to show them to people with similar interests. It is only loaded if you press Accept on the cookie notice; if you decline, or ignore it, no advertising cookies are set and the site works exactly the same. You can change your mind by clearing this site's data in your browser.

If you accept, Meta receives that you visited this site and processes it under its own privacy policy. We never send Meta your name, email address or the content of any enquiry you make.

Your rights

Under UK data protection law you can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us at info@seraphind.co.uk and we will respond promptly. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).